Daily 10 am to 7 pm
Daily 10 am to 7 pm
Terms of Use
Welcome to Luxebrokers (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, including any online appraisal forms, appointment requests, and related communications.
By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.
1. Who We Are
Luxebrokers
8308 Wilshire Blvd
Beverly Hills, CA 90211
Phone: +1 (213) 794-76-66
These Terms apply to your use of our website and related online interactions with Luxebrokers
2. Website Purpose and Scope
This website is provided to:
Informational content only
Content on this website is provided for general informational purposes and does not constitute financial, legal, tax, investment, gemological certification, or professional appraisal advice.
No guarantee of offer
Use of this website, including submission of photos/details through an online appraisal form, does not guarantee:
3. Eligibility to Use the Website
By using this website, you represent that:
4. Online Appraisal Requests (Important): Preliminary estimate only
Any online appraisal estimate or response based on photos, descriptions, or documents is preliminary and provided for convenience. It is not a final appraisal, binding offer, or guaranteed purchase price.
Final offers may require in-person verification
Final offers may depend on in-person review and verification, including (where relevant):
Accuracy of submitted information
You are responsible for the accuracy of the information, photos, and documents you submit. Inaccurate, incomplete, or misleading information may affect any estimate or our ability to evaluate your item.
No obligation to purchase
We reserve the right, in our discretion, to decline to provide an estimate, decline an appointment, or decline to purchase any item.
5. Appointments and In-Person Visits: Appointment requests
Submitting an appointment request does not guarantee a confirmed appointment unless and until we confirm it.
Availability and scheduling
Appointment times are subject to availability and may be changed, rescheduled, or canceled.
In-person evaluation required in some cases
Certain items may require in-person inspection and verification before any final offer can be made.
Arrival and preparedness
To help the process, you may be asked to bring relevant documentation (if available), such as:
6. No Professional Advice; No Fiduciary Relationship
Nothing on this website or in our communications creates:
7. Pricing, Market Conditions, and Quotes: Market conditions may change
Gold prices, precious metal pricing, and secondary-market demand for watches, diamonds, and jewelry can change over time. Any estimate or quote may be affected by market changes.
Item-specific evaluation
Two similar-looking items may receive different offers based on condition, completeness, authenticity review, specifications, and demand.
No “best price” guarantee unless explicitly stated
Unless explicitly stated in writing by us, we do not guarantee the highest price, best price, or price matching.
8. User Submissions (Photos, Documents, Messages)
When you submit photos, documents, messages, or other content to us through the website or related communications, you represent that:
Limited use of submissions
You grant us a limited right to use submitted content for the purpose of:
9. Prohibited Uses
You agree not to use the website to:
We may suspend or restrict access for suspected misuse.
Intellectual Property
All content on this website, including text, layout, graphics, logos, and website materials (excluding third-party trademarks and user-submitted content), is owned by or licensed to Luxebrokers and is protected by applicable intellectual property laws.
Limited license
We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial use related to learning about our services or contacting us.
Restrictions
You may not reproduce, republish, distribute, modify, or create derivative works from website content without prior written permission, except as permitted by law.
Third-party trademarks
Brand names (for example, Rolex, Cartier, Patek Philippe, etc.) are trademarks of their respective owners and are used for identification/reference purposes only.
11. Third-Party Links and Services
This website may include links to third-party websites or services (for example, maps, review platforms, social media, analytics or scheduling tools). We do not control and are not responsible for third-party websites, content, terms, or privacy practices.
Your use of third-party services is governed by their own terms and policies.
12. Disclaimers
Website provided “as is”
This website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, to the fullest extent permitted by law.
No warranty of uninterrupted access
We do not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or harmful components.
No warranty regarding outcomes
We do not warrant or guarantee:
13. Limitation of Liability
To the fullest extent permitted by law, Luxebrokers and its owners, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:
To the extent permitted by law, our total liability for claims arising from website use shall not exceed the amount (if any) you paid us specifically for use of the website (which is generally zero).
14. Indemnification
You agree to defend, indemnify, and hold harmless Luxebrokers and its owners, employees, agents, and service providers from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
15. Privacy
Your use of this website is also subject to our Privacy Policy, which describes how we collect, use, and disclose information.
Privacy Policy: /privacy/
16. Communications and Consent to Contact
By submitting a contact form, online appraisal request, or appointment request, you consent to us contacting you regarding your request using the contact information you provide (e.g., phone, email, and/or text), subject to applicable law.
Marketing communications (if applicable)
If you send marketing emails or texts, add a separate section here describing:
14. Indemnification
You agree to defend, indemnify, and hold harmless Luxebrokers and its owners, employees, agents, and service providers from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
15. Privacy
Your use of this website is also subject to our Privacy Policy, which describes how we collect, use, and disclose information.
Privacy Policy: /privacy/
16. Communications and Consent to Contact
By submitting a contact form, online appraisal request, or appointment request, you consent to us contacting you regarding your request using the contact information you provide (e.g., phone, email, and/or text), subject to applicable law.
Marketing communications (if applicable)
If you send marketing emails or texts, add a separate section here describing:
17. Recordkeeping and Compliance
We may retain records of website submissions and communications as reasonably necessary for customer service, business operations, legal compliance, fraud prevention, and dispute resolution, as described in our Privacy Policy.
18. Geographic Scope
This website is operated from the United States. We make no representation that website content is appropriate or available for use in all locations.
If you access the website from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, to the extent applicable.
19. Governing Law and Venue
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the website shall be brought in the appropriate state or federal courts located in or serving Los Angeles County, California, unless otherwise required by applicable law.
Luxebrokers
8308 Wilshire Blvd
Beverly Hills, CA 90211
Phone: +1 (213) 794-76-66
These Terms apply to your use of our website and related online interactions with Luxebrokers
2. Website Purpose and Scope
This website is provided to:
- share information about the items we buy (jewelry, diamonds, luxury watches, gold, coins, bullion, and related categories),
- allow users to submit online appraisal requests,
- allow users to request appointments,
- provide educational guides and general information.
Informational content only
Content on this website is provided for general informational purposes and does not constitute financial, legal, tax, investment, gemological certification, or professional appraisal advice.
No guarantee of offer
Use of this website, including submission of photos/details through an online appraisal form, does not guarantee:
- a purchase offer,
- a specific price,
- a final transaction,
- or completion of a sale.
3. Eligibility to Use the Website
By using this website, you represent that:
- you are legally able to enter into binding agreements in your jurisdiction, and
- the information you submit is accurate to the best of your knowledge.
4. Online Appraisal Requests (Important): Preliminary estimate only
Any online appraisal estimate or response based on photos, descriptions, or documents is preliminary and provided for convenience. It is not a final appraisal, binding offer, or guaranteed purchase price.
Final offers may require in-person verification
Final offers may depend on in-person review and verification, including (where relevant):
- item identity
- condition
- authenticity indicators
- purity/weight
- completeness (box/papers/accessories)
- certification/documentation
- current market conditions
Accuracy of submitted information
You are responsible for the accuracy of the information, photos, and documents you submit. Inaccurate, incomplete, or misleading information may affect any estimate or our ability to evaluate your item.
No obligation to purchase
We reserve the right, in our discretion, to decline to provide an estimate, decline an appointment, or decline to purchase any item.
5. Appointments and In-Person Visits: Appointment requests
Submitting an appointment request does not guarantee a confirmed appointment unless and until we confirm it.
Availability and scheduling
Appointment times are subject to availability and may be changed, rescheduled, or canceled.
In-person evaluation required in some cases
Certain items may require in-person inspection and verification before any final offer can be made.
Arrival and preparedness
To help the process, you may be asked to bring relevant documentation (if available), such as:
- box/papers
- certificates/grading reports
- service records
- receipts
- accessories (e.g., extra watch links)
6. No Professional Advice; No Fiduciary Relationship
Nothing on this website or in our communications creates:
- a fiduciary relationship,
- a broker/client relationship,
- a professional appraisal engagement,
- legal, tax, or investment advice relationship.
7. Pricing, Market Conditions, and Quotes: Market conditions may change
Gold prices, precious metal pricing, and secondary-market demand for watches, diamonds, and jewelry can change over time. Any estimate or quote may be affected by market changes.
Item-specific evaluation
Two similar-looking items may receive different offers based on condition, completeness, authenticity review, specifications, and demand.
No “best price” guarantee unless explicitly stated
Unless explicitly stated in writing by us, we do not guarantee the highest price, best price, or price matching.
8. User Submissions (Photos, Documents, Messages)
When you submit photos, documents, messages, or other content to us through the website or related communications, you represent that:
- you have the right to submit that content,
- the content does not violate any law or third-party rights,
- the content is not fraudulent or misleading.
Limited use of submissions
You grant us a limited right to use submitted content for the purpose of:
- reviewing your request,
- communicating with you,
- evaluating your item(s),
- providing customer service,
- maintaining business records and compliance.
9. Prohibited Uses
You agree not to use the website to:
- submit false, fraudulent, or misleading information,
- impersonate another person or entity,
- upload malicious code or interfere with website functionality,
- attempt unauthorized access to the website or systems,
- use scraping, bots, or automated tools in a way that harms or disrupts the website,
- use the website for unlawful purposes.
We may suspend or restrict access for suspected misuse.
Intellectual Property
All content on this website, including text, layout, graphics, logos, and website materials (excluding third-party trademarks and user-submitted content), is owned by or licensed to Luxebrokers and is protected by applicable intellectual property laws.
Limited license
We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial use related to learning about our services or contacting us.
Restrictions
You may not reproduce, republish, distribute, modify, or create derivative works from website content without prior written permission, except as permitted by law.
Third-party trademarks
Brand names (for example, Rolex, Cartier, Patek Philippe, etc.) are trademarks of their respective owners and are used for identification/reference purposes only.
11. Third-Party Links and Services
This website may include links to third-party websites or services (for example, maps, review platforms, social media, analytics or scheduling tools). We do not control and are not responsible for third-party websites, content, terms, or privacy practices.
Your use of third-party services is governed by their own terms and policies.
12. Disclaimers
Website provided “as is”
This website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, to the fullest extent permitted by law.
No warranty of uninterrupted access
We do not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or harmful components.
No warranty regarding outcomes
We do not warrant or guarantee:
- that you will receive an offer,
- that any offer will meet your expectations,
- that a transaction will be completed,
- or that any estimate will match a final in-person evaluation.
13. Limitation of Liability
To the fullest extent permitted by law, Luxebrokers and its owners, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:
- your use of (or inability to use) the website,
- reliance on website content,
- submission of information or requests,
- estimates, appointment requests, or communications,
- even if advised of the possibility of such damages.
To the extent permitted by law, our total liability for claims arising from website use shall not exceed the amount (if any) you paid us specifically for use of the website (which is generally zero).
14. Indemnification
You agree to defend, indemnify, and hold harmless Luxebrokers and its owners, employees, agents, and service providers from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- your violation of these Terms,
- your misuse of the website,
- your violation of law or third-party rights,
- false or misleading information you submit.
15. Privacy
Your use of this website is also subject to our Privacy Policy, which describes how we collect, use, and disclose information.
Privacy Policy: /privacy/
16. Communications and Consent to Contact
By submitting a contact form, online appraisal request, or appointment request, you consent to us contacting you regarding your request using the contact information you provide (e.g., phone, email, and/or text), subject to applicable law.
Marketing communications (if applicable)
If you send marketing emails or texts, add a separate section here describing:
- consent requirements,
- opt-out methods,
- message frequency,
- “message/data rates may apply” (for SMS).
14. Indemnification
You agree to defend, indemnify, and hold harmless Luxebrokers and its owners, employees, agents, and service providers from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- your violation of these Terms,
- your misuse of the website,
- your violation of law or third-party rights,
- false or misleading information you submit.
15. Privacy
Your use of this website is also subject to our Privacy Policy, which describes how we collect, use, and disclose information.
Privacy Policy: /privacy/
16. Communications and Consent to Contact
By submitting a contact form, online appraisal request, or appointment request, you consent to us contacting you regarding your request using the contact information you provide (e.g., phone, email, and/or text), subject to applicable law.
Marketing communications (if applicable)
If you send marketing emails or texts, add a separate section here describing:
- consent requirements,
- opt-out methods,
- message frequency,
- “message/data rates may apply” (for SMS).
17. Recordkeeping and Compliance
We may retain records of website submissions and communications as reasonably necessary for customer service, business operations, legal compliance, fraud prevention, and dispute resolution, as described in our Privacy Policy.
18. Geographic Scope
This website is operated from the United States. We make no representation that website content is appropriate or available for use in all locations.
If you access the website from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, to the extent applicable.
19. Governing Law and Venue
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the website shall be brought in the appropriate state or federal courts located in or serving Los Angeles County, California, unless otherwise required by applicable law.